Mercy Community

About

Who they are?

Mercy Community is one of Queensland's leading not-for-profit organisations, providing a wide range of community, family, disability, aged care and support services that positively impact thousands of Australians every year. With such an important role in the community, maintaining a secure, accessible and user-friendly digital presence is essential.

Results to Date

How we help Mercy Community

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Process

How we did it

Mercy Community partnered with Fastrack Digital almost two years ago to take over the maintenance of their website and ensure it met their strict security and compliance standards. Since then, our partnership has evolved significantly. We have refreshed key content pages, redesigned the homepage and several important internal pages to improve usability and engagement, and developed a custom online donations platform to simplify the giving experience. More recently, we've been working with the team on SEO and AI search optimisation (GEO), helping build a stronger, more secure and future-ready digital presence that continues to support their organisation and community.

Testimonial

What they said

Fastrack Digital have been an outstanding digital partner and have been super responsive to our needs and creative due to their knowledge of our industry.

The final result

Fastrack to success

Today, Mercy Community benefits from a modern, secure and continually evolving website that better supports its stakeholders, improves the user experience and provides a strong foundation for future digital growth. Through ongoing website maintenance, enhanced security, redesigned user journeys, a custom online donations platform and continued strategic guidance around SEO and AI discoverability, Fastrack Digital has become a trusted long-term digital partner, helping Mercy Community continually improve its online presence while supporting its mission to serve communities across Queensland.

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Like what you see?

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